Are the products of good quality?
Beautybic products have been carefully selected. A product is only chosen in our selection, after we have personally researched its effectiveness. High quality and the products effectiveness on the skin is extremely important to us. Because the products are so effective, it is good to begin with the lowest power setting so you can see how your skin reacts.
Are the products safe to use?
Our products are CE-certified, and are suitable for home use. Please always read the manual carefully, before using the product. Always begin with the lowest possible power setting, so you can see how your skin reacts.
Use of Products
The use of product caused a bruise. Is this normal?
The correct use of our products should not cause any bruising. But, bruising is possible if the products are used incorrectly. Our products are effective, so please always carefully read the manual before use and begin with the lowest possible power setting.
Is redness on the skin normal?
Your skin can show signs of redness after use, depending on the product used. This is because of increased bloodflow, and will pass. Test the product on a small area of skin to see how your skin reacts.
Finding a suitable Product
How do I find a product suitable for myself?
We would love to help you with finding the perfect products and workouts. You can either read our instructions on how to pick a product, or send us an email to: email@example.com
Delivery Methods and Payment Options
Delivery method and time
At this moment, we only deliver inside Finland as a postal parcel. The parcel is sent to the nearest post office or post machine. The delivery is 2–5 workingdays.
Tracking the delivery
In 1-2 days from your order, we sill send you a trackingcode via email. With the code you can track your delivery at any time.
You can pay for the products with your online banking ID, Mastercard –or Visacard. You can also pay by bill.
Returns and Complaints
Our products have a 14 day exchange and return policy, in accordance wih distance selling legislation. Taking into account the hygiene recuirements, the product should be unused and in the original packaging.
Contact us at firstname.lastname@example.org for returns.
Reclamations and complaints
If the product is missing, damaged in transit, the product does not correspond to the order, is incorrect or there is a mistake in the delivery process, please contact our customer service. Quick action will speed up the process.
The 14-day exchange and return period does not limit a customers right to report a complaint after the period. If a customer has received an incorrect or flawed product or service, Beautybic is liable for the error in accordance with the Consumer Protection Act. Beautybic is responsible for the cost of returning a defective product and other mandatory obligations under the Consumer Protection Act.
We would love to help you with any additional questions regarding orders at: email@example.com
Period of validity
Our gift cards are valid for 12 months from the date of purchase.
Didn't find the answer to your question?
Send a message to our customer service firstname.lastname@example.org